AI agents, grounded in your business
Secret Agents builds and runs AI agents grounded in your knowledge, your expertise and your brand. They talk to your customers, close the order, book the appointment and run the process — the way you would. Not a replacement for your people. An extension of them.
On assignment for
What makes ours different
Most AI “teammates” stay at the desk: looking things up, updating records, summarizing meetings. Ours go out and do the job — with your customers and inside your operation — autonomously, or better still, collaboratively.
Field agents
Takes a customer from first contact to paid order, in your voice.
Schedules, confirms and reschedules appointments without the back-and-forth.
Explains complex subjects patiently and correctly, as many times as it takes.
Manages complex enterprise workflows end to end, across teams and systems.
Knows the operating manuals — all tens of thousands of pages — and applies the right one.
Works alongside your people and your customers, handing off and picking up like a colleague would.
The difference
Most AI answers from the whole internet. Yours answers from your business.
Your agent works from your documents, your data and your systems — not a model's best guess. What isn't in your truth doesn't make it into the work.
It follows the way you actually do things: your steps, your checks, your exceptions. If you would escalate, it escalates.
It sounds like you and acts like you, with every customer and in every channel. Your name is on it, so it behaves like it.
Manual · Assisted · Automated
Every process gets its own setting: autonomous where you want it, collaborative where it matters. Turn it up as trust grows.
01 · Manual
The agent prepares, your people decide. Briefings, drafts and recommendations arrive ready; nothing moves without a person.
02 · Assisted
The agent does the work, you approve it. Each step waits for a quick yes before it goes out.
03 · Automated
The agent runs the process end to end and reports back. You set the limits; it stays inside them.
Two ways in
For your business
It learns your products, your customers and your voice, then talks to your customers, takes the order and books the appointment — without taking you out of it. Not a replacement. An extension.
For your enterprise
Agents that guide your processes — manual, assisted or automated — coordinate complex workflows across teams and systems, and help your people the way a colleague would who had read every manual.
[Client], a cargo airline, uses agents to assess global conditions for route demand and fuel pricing.
Why you can trust it
The technology behind Secret Agents was built for healthcare, where an answer that is nearly right is simply wrong. That discipline comes with every agent we deploy, grounded in your facts and working to your standards.
It's why a bakery and a cargo airline can trust the same technology.
The report
Every agent reports back in your language and your format: what it did, what changed, what it suggests. Everything else stays classified.
[Report title]